Workplace Bullying and Work Demands Impact on Work Stress among Malaysian Customs Officers

Abstract

This study intends to examine the relationship between workplace bullying and work requirements towards work stress. It was conducted on customs officers in the eastern region of Malaysia. A total of 124 respondents were given a self-administered questionnaire towards getting their responses on the said variables. Data analysis was done using SPSS. The findings indicate that workplace bullying has a significant relationship with job stress. In addition, job demands also show a positive relationship with job stress. Therefore, the findings of this study are useful for academics and other researchers in examining issues related to workplace bullying, job demands, and job stress. The findings offer ideas or solutions to reduce workplace bullying and job demands that contribute to job stress.