A Correlational Study of Workload and Stress Level Among Selected Office Employees in the Local Government Unit of Palauig

Abstract

This study examined the relationship between workload and stress levels among selected office employees in the Local Government Unit (LGU) of Palauig, Zambales. Guided by the Job Demands–Resources (JD-R) framework, a quantitative correlational design was employed involving 30 randomly selected employees from the Municipal Treasurer’s Office, Municipal Accounting Office, Municipal Budget Office, and Business Permit and Licensing Office. Workload was measured using the NASA Task Load Index (NASA-TLX), while stress levels were assessed using the Perceived Stress Scale (PSS-10).
Findings revealed that employees experienced a high level of mental workload, particularly in cognitive tasks such as analysis, decision-making, and task concentration. Despite this, stress levels were generally moderate, indicating that employees are able to manage job demands but still experience periodic psychological strain. Results further showed no significant differences in workload and stress when grouped according to office assignment, age, sex, length of service, and employment status, suggesting a uniform distribution of job demands across respondent categories.
The study concludes that while employees are exposed to substantial cognitive workload, stress levels remain manageable and consistent across groups. These findings highlight the need for sustained organizational strategies to support employee well-being and workload management in local government settings