The Acceptance of E-Wallet Among Higher Education Students: A Case Study of Uitm Kelantan Students

Abstract

The rise of digital payment methods has changed the way people make financial transactions. The young generation, particularly the university students, increasingly utilize electronic wallets (e-wallets) in their daily lives due to its quickness, convenience, and contactless payments and transactions. There are several factors that influence the level of e-wallet acceptance among students. These include demographic traits like age and educational background, the ease of use, their degree of trust in the platform's security, and the service's usefulness. Here, the acceptance of e-wallets among higher education students, focusing on a case study of Universiti Teknologi MARA (UiTM) Kelantan is studied and explored. The study will provide insights into how social influence, perceived usefulness, and ease of use influence students' intention to use this technology. Using a quantitative research approach, data were gathered by distributing a Google Form to 105 students from UiTM Kelantan. The findings imply that the acceptance of e-wallet highly influenced by the social influence and perceived usefulness of the technology. Since the factors influencing the acceptance of e-wallets may vary in various countries, the continuous study of this technology will give insights on their implications on the economic and social of a particular region.