Exploring the Conceptual Dimensions of Proposed E-Government Innovation in the Philippine Local Government Unit

Abstract

This study developed a framework to enhance e-government implementation in selected local government units (LGUs) in Davao del Norte. Using an exploratory sequential mixed-methods design, qualitative data were gathered through 9 key informant interviews, followed by a quantitative survey involving 235 participants. Exploratory Factor Analysis (EFA) revealed six core dimensions of e-government: (1) Institutional Digital Readiness, (2) Citizen Engagement Mechanisms, (3) Digital Infrastructure Accessibility, (4) E-employment Enablement, (5) Digital Capacity Building, and (6) Secure and Equitable Digital Access. These dimensions accounted for 49.37% of the total variance, affirming the multifaceted nature of e- government in local governance. The results point out the value of digital literacy, successful electronic governance involving institutional support, inclusive access and citizen response. The framework is consistent with international digital governance frameworks, but specific to respond to the requirements of issues facing the Philippine LGUs like insufficient infrastructure and digital divides. This framework provides a practical guide for local policymakers, IT personnel, and stakeholders aiming to improve digital service delivery. Future studies are recommended to apply Confirmatory Factor Analysis (CFA) to validate the framework further and support its application across other regions.