“Employees’ Satisfaction in Using the HRMIS: A Study within the DENR Offices in the Province of Iloilo”

Abstract

This study explores employee satisfaction with the Human Resource Management Information System (HRMIS) implemented at the Department of Environment and Natural Resources (DENR) in Iloilo Province. Employing a descriptive research design and a census of 320 employees, the research assessed satisfaction across four dimensions: system usability, efficiency and accuracy, support and training, and overall impact. Data were gathered through a validated Likert-scale survey and analyzed using descriptive statistics. Findings revealed neutral satisfaction levels across all domains, with mean scores ranging from 3.05 to 3.11, indicating a functional yet under-optimized system. Variability in responses suggests disparities in digital literacy, infrastructure access, and training adequacy. These results align with the Technology Acceptance Model (Venkatesh & Davis, 2000), which emphasizes perceived usefulness and ease of use as key determinants of user satisfaction. The study recommends enhancing user-centered design, standardizing HR workflows, expanding training programs, and institutionalizing feedback mechanisms. By addressing these areas, DENR Iloilo can elevate HRMIS from a basic administrative platform to a strategic tool for public sector innovation and employee empowerment.