Cultural Intelligence, Leadership Style, Personality Traits, and Job Satisfaction as Determinants of Employee Productivity

Abstract

Employee productivity is a critical determinant of effectiveness in government institutions, particularly in revenue-generating agencies where efficiency and service quality directly influence public trust. This study examined cultural intelligence, leadership style, personality traits, and job satisfaction as determinants of employee productivity among employees of selected Revenue District Offices of the Bureau of Internal Revenue (BIR) in Northern Mindanao. A quantitative descriptive–correlational research design was employed. Data were collected from 509 employees using validated survey instruments. Descriptive statistics and Pearson product–moment correlation were used to analyze the data. The findings revealed high levels of cultural intelligence, leadership style, personality traits, job satisfaction, and employee productivity among respondents. The results further indicated significant positive relationships between employee productivity and cultural intelligence, leadership style, personality traits, and job satisfaction. Among the variables examined, personality traits and job satisfaction demonstrated relatively stronger relationships with productivity. These findings highlight the importance of both individual attributes and organizational factors in enhancing employee productivity in public sector institutions. The study provides empirical insights that may inform leadership development programs and human resource policies aimed at strengthening employee performance in government organizations.