A Digital Delivery Order System for Construction Materials: System Design and Development

Abstract

Inefficient management of construction material deliveries remained a significant operational issue due to continued reliance on manual, paper-based processes, leading to poor traceability, data inaccuracies, and delayed decisionmaking. Although digital technologies for logistics management were widely available, a practical, integrated delivery order system tailored to on-site construction workflows remained underutilized, creating a gap between technological capability and actual practice. To address this gap, this study adopted a system development approach to design and develop a Digital Delivery and Inventory Management System (DDIMS) that supports real-time tracking, automated data capture, and centralized information management. The system was developed based on an analysis of existing delivery workflows involving site supervisors, procurement staff, suppliers, and delivery personnel, and its effectiveness was evaluated through functional testing and process comparison with the current manual system. The results demonstrated improved delivery visibility, reduced human error, and faster material verification. The main contribution of this study was the development of a practical digital delivery order system that enhances efficiency, transparency, and coordination in construction material management.