Human-Centered Design Perspectives on Emerging Technologies for Workplace Well-Being

Abstract

Workplace mental health issues cost the global economy approximately US$1 trillion annually in lost productivity due to depression and anxiety alone (WHO, 2024). Researchers increasingly frame workplace well-being as a design challenge that integrates human experience with long-term social sustainability, moving beyond traditional management approaches. This study conducts a design-oriented narrative review to explore how emerging technologies—extended reality (XR), gamification, and AI-driven personalization—can support well-being from human-centered and socially sustainable perspectives. Through qualitative content analysis of approximately thirty representative studies, we identify key design affordances and factors influencing sustainable adoption.