Digital Work Environment Innovation and Employee Turnover Intention in the Retail Industry: Evidence from the Eyewear Sector
by Idaya Husna Mohd, Nur Hazira Abdul Halim, Saliza Sulaiman, Shahariah Asmuni, Tuan Badrol Hisham Tuan Besar, Zuraidah Ismail
Published: February 7, 2026 • DOI: 10.47772/IJRISS.2026.10100370
Abstract
Digital Workplace Innovation and Employee Turnover Intention in the retail eyewear industry. Employees of a private eyewear retail company participated in a quantitative survey, and multiple regression analysis and correlation were used to examine the results. The findings indicate that employee turnover intention is significantly impacted by technology-enabled career development, digital workplaces, creative compensation schemes, and technology-driven employee relationship management. By emphasizing the ways in which workplace practices can be transformed digitally to encourage employee retention, this study adds to the body of research on digital HR innovation. The report also provides useful information for retail businesses looking to lower staff turnover through digital advances.