Digital Capability and Online Credential Adoption within the UAE Higher Education Institutions through Individuals' Digital Literacy: a Proposed Framework

Abstract

The rapid digital transformation in higher education, accelerated by global shifts toward remote learning and credential modularity, has prompted UAE universities to adopt online credentials and digital learning models. However, the success of these innovations is dependent not only on institutional readiness but also on individuals' digital literacy. There is a very specific context here when considering this for in UAE or other similar contexts where the use of digital learning through online platforms is not as established and support from faculty is often necessary to drive change. This paper proposes a strategic framework linking digital capabilities, digital literacy, and online credential adoption in UAE higher education institutions (HEIs). We explore how institutional and individual-level factors intersect to enable sustainable digital credentialing in line with the UAE’s National Strategy for Higher Education 2030. The research offers practical implications for higher education institutions, policymakers, and faculty development programs, with a focus on enhancing digital competencies and promoting self-efficacy to support the digital transformation of education.