Crisis Management Plan (CMP) and Synergistic Leadership (SL) as the Key Determinant of Business Continuity (BC) over Volatile Outlook for Construction Organisations

Abstract

Crisis management, organisational resiliency, and business continuity (BC) have emerged as vital competencies for organisations due to the global disruption caused by various challenges including the Covid-19; especially within the construction organisations. The disruptions have posed a significant threat to the survival of businesses worldwide which in turn led to economic downturns which highlighting the need for effective strategies. This paper aims to explore the determinants of BC through qualitative interviews with experts from organisations that successfully navigated the riotous times. The research emphasises the importance of strategic leadership (SL), which was identified as vital for crisis navigation and ensuring BC. The findings establish a strong link between strategic leadership (SL), transformational leadership (TL), and charismatic leadership (CL) in both regular and crisis circumstances that proves it is important for organisations facing volatile business outlooks to prepare themselves in responding swiftly and effectively to environmental changes. This is hoped to guide organisations in adopting new paradigms to overcome crises and enhance their resilience.