Assessing the Effectiveness of Student Affairs Services (SAS) Programs in Promoting Student Development

Abstract

This study constitutes a comprehensive evaluation of the Student Affairs Services (SAS) at Northwest Samar State University (NwSSU), recognizing the integral role of SAS in fostering student development beyond academics. In contemporary higher education, learning demands more than classroom instruction; students require holistic support systems that address their emotional, social, personal, and professional growth. SAS encompasses various units and services, including counseling, health care, scholarship administration, leadership training, and career services, all designed to meet these broader developmental needs.
In an environment of increasing accountability and competition, universities must ensure that their support services are effective, responsive, and aligned with institutional goals and student expectations. Therefore, evaluating how students perceive these services is critical for continuous improvement. This study seeks to gather students' feedback on the effectiveness of SAS and translate the findings into actionable recommendations to enhance services and better support students' academic engagement, personal well-being, and career readiness throughout their university journey.