Assessing the Role of Kochi Metro in Improving Public Transport Efficiency in Ernakulam

Abstract

This study examines the role of the Kochi Metro in improving public transport efficiency in Ernakulam, focusing on its impact on urban mobility, traffic conditions, and commuter behaviour. With rapid urbanization and increasing traffic congestion, the need for efficient and sustainable transportation systems has become critical. The research is based on both primary and secondary data, where primary data were collected from 302 respondents using structured questionnaires and online surveys, and secondary data were gathered from existing literature and reports. Statistical analysis, including ANOVA, was applied to evaluate variations in public perception. The findings reveal that the Kochi Metro has significantly improved travel convenience, safety, and overall transport efficiency, while its impact on reducing traffic congestion and dependence on private vehicles remains moderate. The study also indicates consistent satisfaction with ticketing systems and service quality among users, whereas perceptions of safety vary across different groups. Furthermore, differing opinions regarding future metro expansion highlight the need for better planning and communication. The study concludes that although the Kochi Metro enhances urban mobility, addressing issues such as last-mile connectivity, affordability, and awareness is essential to maximize its long-term effectiveness.