Employee Relations Practices and Organisational Effectiveness in Nigerian Private Universities: An Assessment of Afe Babalola University, Ado-Ekiti

Abstract

Employee relations remain a critical determinant of organisational effectiveness, particularly within higher education institutions where human capital drives academic excellence. This study assesses employee relations practices at Afe Babalola University, Ado-Ekiti (ABUAD), focusing on communication strategies, employee participation, and job satisfaction. A mixed-methods approach was adopted, with data collected from 158 staff members through questionnaires and interviews. Findings reveal that while the university demonstrates strong performance in policy communication, staff development, and feedback mechanisms, gaps exist in direct employee participation and grassroots communication channels. Employee satisfaction was found to be moderate, with concerns regarding management support. The study concludes that enhancing inclusive decision-making and strengthening departmental communication would further improve organisational outcomes.